ACC & Southern Cross Easy Claim
|Provider||ACC||Southern Cross Easy Claim|
|Initial Assessment & Treatment||Covered by ACC No Surcharge||Depends on your cover||Follow-Up Treatment||Covered by ACC No Surcharge||Depends on your cover|
Private Physiotherapy Consultations
|Initial Assessment & Treatment||60 minutes||$45 (GST Inclusive)|
|Follow-up Treatment||30 minutes||$30 (GST Inclusive) per visit|
Private Acupuncture Consultations
|Initial Assessment & Treatment||60 minutes||$80 (GST Inclusive)|
|Follow-up Treatment||45-60 minutes||$80 (GST Inclusive) per visit|
Private Massage Therapy
|Treatment||15 min||30 min|
We are a small, fee-for-service clinic, meaning that we collect payment at the time of service (cash or EFTPOS). After each session we can email an itemized bill to our patients so those who are interested in reimbursement can independently submit it to their insurance companies.
We provide a range of different treatments as indicated for individuals and the conditions they present with. This varies between massage, manual techniques and joint manipulations, exercise rehabilitation and a strong emphasis on education.
Please do not hesitate to contact us directly about our fees
Physio Fusion sees patients by appointment only. We make every effort to provide prompt medical care to all of our patients. If you arrive in our clinic as a walk-in, please understand that you will have to wait until a free slot becomes available.
We will send you an email reminder a day before your appointment but it is your responsibility to remember you appointment regardless of whether or not we are able to reach you by phone or email.
Late Arrivals & No-Shows
We make every effort to maintain appointment time commitments and we request that you extend the same courtesy to us. If you are running late, please call our clinic to reschedule. We understand that special circumstances can arise, which may cause you to run a few minutes behind. On occasion we are able to work-in late arrivals into the schedule, however, this is at the discretion of our front office staff. If you are more than 10 minutes late for an appointment, to help avoid delays in treatment and extensive waiting times, we may ask you to reschedule.
Missed Appointments (No-Shows)
The staff at Physio Fusion respect your time and we ask for the same courtesy. Missed appointments (no shows) affect our ability to provide timely attention to our patients. When a patient does not show up for their appointment, another patient loses an opportunity to be seen. If you are unable to make your appointment, we respectfully ask that you notify our clinic at least 24 hours in advance by email or phone. Failure to cancel an appointment that you do not attend will be considered a missed appointment or no show.
Protocol for No Shows:
If you fail to attend the first appointment, you could be charged a $30 no show fee. In addition, a course of action will be determined based on the clinic team's review of your case and individual situation. You are directly responsible for payment of the no show fee on or before your next appointment. The no show fee cannot be billed to your insurance company or ACC.